Privacy Policy for Prime Clinical Associates

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Prime Clinical Associates  is committed to protecting the privacy and security of our patient’s personal and health information. This Privacy Policy outlines how we collect, use, disclose, and safeguard patients’ information in accordance with applicable privacy laws, including the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

We may collect the following types of information:

Personal Information

• Name
• Date of birth
• Address
• Phone number
• Email address
• Insurance information
• Payment and billing details

Health Information (Protected Health Information - PHI)

• Medical history
• Diagnoses
• Treatment plans
• Lab results
• Prescription information
• Provider notes
• Appointment and visit records

Technical Information

• IP address
• Browser type
• Device type
• Cookies and tracking data (if using our website or patient portal)

We use patient information to:

• Provide medical care and treatment
• Coordinate with other healthcare providers
• Submit claims to insurance companies
• Manage appointments and communicate with patients
• Improve our services and operations
• Comply with legal, regulatory, and audit requirements
• Operate our website and patient portal securely and efficiently 

We may share patient information with:

• Other healthcare providers for treatment purposes
• Insurance companies for billing and claims
• Third-party service providers (e.g., labs, billing processors, IT vendors)
• Government and regulatory agencies, if required by law
• Law enforcement, when required under legal obligations

We do not sell or rent patient personal or health information to third parties for marketing purposes.

Our patients have the right to:

• Access their medical records
• Request corrections to their records
• Request restrictions on how their information is used or shared
• Receive a list of disclosures made of their  health information
• Request confidential communications
• File a complaint if they believe their privacy rights have been violated

To exercise these rights, patients are to contact us at the address listed below.

We implement appropriate administrative, technical, and physical safeguards to protect patient information against unauthorized access, disclosure, or misuse. However, no system is 100% secure. If we experience a data breach that compromises patient information, we will notify the contracted provider and patient in accordance with applicable laws.

If our patients use our website or patient portal, we may use cookies or tracking tools to enhance their experience and collect information about how our services are used. Patients are able to control cookie settings through their browser.

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of the policy. Significant changes will be communicated through appropriate channels.

If patients or providers have any questions about this Privacy Policy or wish to exercise their privacy rights, please contact:

Prime Clinical Associates
9649 Belair Road Suite 202, Perry Hall, Maryland, 21236
Phone: 410-237-6904
Email: info@primeclinicalassociates.com